Cool Cat Casino is one of the websites of Virtual Casino Group Casinos, where six gambling resources are available. Virtual Casino Group Casinos has a bad reputation due to the power of swindlers, slow payments and poor support.
Cool Cat was founded in 2002 and probably looks a bit outdated for this reason. At the bottom of the site, there is no indication of who the operator is and where the license was obtained, which makes one wary. Specialized sites indicate that the casino operates under license from Costa Rica.
- a massive monthly bonus program with low wagers;
- takes bitcoins.
- only Real Time Gaming;
- slow payouts;
- few payment systems;
- no HSG audit;
- rough support work.
UX of Cool Cat Casino
The Cool Cat Casino website provides generally comfortable operation. There are only four buttons at the top of the menu: Instant Play, Promotions, Sign Up and Login.
A fifth button, which looks like a “three-line circle”, opens a more detailed menu. The list contains commands:
- Casino Games;
- VIP Program;
- Casino FAQ;
- Casino Blog;
- Real Money Casino and Slots;
- About Us;
- Contact Us.
The main page contains gambling icons – only from RTG, so there is no sorting. Games are available only to registered clients and in the paid version.
Below on the site, you can see ads for welcome bonus, jackpots and a list of winners. Also, brief descriptions of the casino advantages – promo codes, mobile version. At the bottom there are links to legal documents, reference and various versions of the site:
- Desktop Casino;
- Mobile Casino;
- Bitcoin Casino;
- Real Money Casino.
Software incl game selection Cool Cat Casino
Players can play 220 games from Real Time Gaming, of which 140 are slot machines. The list also includes board games, video poker, lotteries.
Classification of offers can be found in the side menu by clicking on Real Money Casino. The page to the right will be a list of categories. By clicking on any link, the player opens a description of the relevant products.
A more or less familiar casino lobby will be opened by a link in the Instant Play menu. On the left side of the page, there is a menu:
- Lobby – with subsections Featured Games, Recently Released, Jackpots Games;
- Online Slots – 140+ games;
- Table Games – 10+ versions;
- Video Poker – 16+ versions;
- Specialty Games – Keno, Roulette, Craps, seven games in total;
- All Games;
- Download Client.
Cool Cat Casino uses very few payment systems. For deposits are allowed: MasterCard, Neteller, Visa, eChecks, Visa Electron. The minimum deposit is $20 through Neteller, 30 through bank cards. Used for settlements dollars and bitcoins.
Cool Cat Casino features ungodly long withdrawal times. On electronic wallets is output 7-10 days! Through a bank transfer is up to 15 days, through cheques – up to 28 days. Also, indescribably long processing applications for withdrawal – 10-15 days.
It is allowed to withdraw 2,000 dollars per week, but the casino staff decision adjusts this amount. You can withdraw money only through Bank Wire Transfer, Cheque, Neteller. In this case, the minimum withdrawal limit is overestimated – 100 dollars.
Bonus&Promotions Cool Cat Casino
The welcome bonus of Cool Cat Casino comes in two versions:
- 250% All Allowed Games – wager x15, unlimited withdrawal, you can play all games;
- 330% Welcome Bonus – x5 wager, only allowed to play keno and slots. You need a deposit of $50 or more to activate. Plus player gets 50 free spins on POPINATA.
- There are bonuses for regular players:
- 300% Random Gamble – randomly determined bonus: interest on the deposit, free spins or both. You can only play on slots and keno, wager x5;
- 350% Bigger is Better – reward in the form of interest on a deposit up to 350% plus 50 free spins. Active on slots and keno only, x5 wanger.
Works VIP-program of 5 levels. The highest level offers a simplified set of points, 50% of money insurance every month, upper limits in games. Players are given personalized bonuses based on selected entertainment and deposit preferences.
Reputation and trustworthiness
Cool Cat Casino has a bad reputation like all Virtual Casino Group Casinos sites. Players note prolonged payouts, sudden account closures. Since all sites of the group have collective support, employees respond slowly and are just as slow to process withdrawal requests. Becoming a member of the highest level is only possible by invitation. The player passes to the other levels, gaining the necessary amount of points.
Communication with Cool Cat Casino support goes through:
- live chat;
- email [email protected];
- fax (888) 879-1302;
- phone (888) 441-6693.
You can also find answers to your questions in the FAQ. It can be accessed via the side menu on the website.
Cool Cat Casino is not recommended to visit. It is better to go to other gambling sources.