Captain Cooks Casino Review

Captain Cooks Casino is operated by Technology Services Trading Ltd and is part of the Casino Rewards group. It has been providing services to players since 2003. It is licensed by the Kahnawake Gaming Commission, Malta and Denmark. He is periodically audited by eCOGRA for HRC and RTP integrity.

captaincookscasino

Advantages:

  • 24-hour support;
  • many payment systems;
  • fast output to electronic wallets (up to 2 hours).

Shortcomings:

  • a long period of application processing;
  • many forbidden countries;
  • there is only a welcome bonus;
  • after 90 days of inactivity, Casino will delete the accounts, charge money to the casino.

UX 

The design of Captain Cooks Casino looks somewhat outdated – it may not have been changed since 2003. The management is not quite convenient; the site is more like a landlord than a gambling resource. It sells a product called “100 Chances to become an instant millionaire”. The page has everything you need: pictures, reviews of happy customers, buttons with Call to Action. That is, sorry, on “Click here to play now” and “Download HD Software”.

At the top of the site is a menu, not quite standard for modern casinos. For example, there are no registration or login buttons, but there is immediately “Forgot your account/password?”. To enter the lobby, you need to click on “Play now” below. Or you can download the application.

Also, at the top, there is a button to select the language – the resource works in English, German and French. Below is a menu with sections:

  • Home;
  • Signup bonus; 
  • Casino games – a description of what games are in Captain Cooks Casino;
  • Winners list; 
  • Contact us; 
  • Play now – go to the casino lobby right in your browser.

Under the advertising banner, there are two buttons: play in the browser or download the application. Even below – a description of the games on the site. And all icons are not clickable, with them you can not go to entertainment.

At the bottom of the player will find: a story about the casino, FAQ, the provisions of the responsible game, the rules of the resource, etc. 

Software incl game selection Captain Cooks Casino

Captain Cooks Casino runs on the Microgaming platform. Visitors are only offered games from the same manufacturer. The portfolio contains 550 games available only after registration. An unregistered user cannot see what this resource offers.

The casino reports that its range includes popular games such as Mega Moolah, Immortal Romance, Thunderstruck II, blackjack, roulette, video poker. There are also 15+ progressive jackpots with a total prize pool of over €7,000,000.

Payment methods

Amazingly, Captain Cooks Casino provides more than 35 payment systems including bank cards, electronic wallets, online banking and other methods. The minimum deposit is 5 euros (dollars, pounds). The site works with Canadian and US dollars, euro and British pounds.

Cashout time

13 systems are allowed for output:

  • bank cards Visa Electron, Visa, Maestro, MasterCard;
  • electronic systems Kalibra Card, Neteller, PayPal, Postepay, Entropay, EcoPayz, eChecks, Skrill;
  • Direct Bank Transfer.

The minimum for withdrawal is higher than in most casinos – 50 euros (dollars, pounds). Weekly allowed to withdraw up to 4,000 dollars from your account. Money is transferred to electronic wallets for up to 2 hours, to cards and through transfers – up to 5 days. You have to wait 10-21 days for receipts of money. Applications are processed within 48 hours.

Bonus&Promotions Captain Cooks Casino

Captain Cooks Casino offers bonuses on the first five deposits. Beginners receive gifts under this scheme:

  • the first five deposits of 5 Euros – 25 Euros to be placed at rates of 0.25 Euros in jackpot games. You get 100 bets, hence 100 chances to become a millionaire;
  • the second deposit is a 100% bonus to €100;
  • the third deposit is 50% up to 150 euros;
  • fourth, 25% bonus to €125;
  • fifth – 100% bonus up to 100 euros.

The minimum for the first deposit is 5 euros, for subsequent deposits – 10 euros. It is all that is in the bonus program of Captain Cooks Casino. Registered players may receive rewards, but the site does not say anything about it.

Reputation and trustworthiness Captain Cooks Casino

Experts of information sites about casino services believe that Captain Cooks Casino is not credible because it is part of the Casino Rewards group. This group is known for abundant spam, delays in payments, unwillingness to explain the rules of bonuses clearly. 

However, Captain Cooks Casino sites receive fewer complaints than other casinos. Still, the need to notarize verification, spam promotions are repulsive. It’s better to look for other, more reliable online casinos.

Customer Support

Casino support is available via live chat and e-mail [email protected] No other contacts are available.

Captain Cooks Casino is not a trusted resource. It is better to turn to more reliable brands.